The present general conditions have for object the purchase of products made remotely via computer network via the site ACUMASSAGE.EN with registered office in via Botticelli 28 San Benedetto del Tronto, italy registered in the Register of Companies of Ascoli Piceno.

The purchase will be governed by the provisions of the D. Decree 206/05, while the protection of confidentiality (privacy) will be subject to the discipline of D. lgs. 196/03.

The present general conditions are valid from the day 20/10/2011. May be updated or modified by Acumassage at any time, without prior notice, and will be valid from the date of publication on the internet site

The consumer agrees and undertakes, whenever a change of these general conditions, to inspect and if appropriate to arrange for their printing and storage.

For online sales contract means the distance contract concluded between a supplier, Acumassage , with headquarters in via Botticelli 28 San Benedetto del Tronto (AP) and a consumer customer under a system of distance sale organized by the supplier, ie the legal transaction concerning goods movable and/or services, which for this contract, uses exclusively the distance communication technology called Internet.

The consumer is the physical person who buys goods and services for purposes not directly related to the professional activity eventually carried out.


1.1 the conditions in The premise are integral and essential part of this contract.

1.2 All contracts will be concluded directly through access by the Customer (activities and private) to the site Internet corresponding to the address At this point the Customer may conclude the contract for the purchase of the desired product carefully following directions and procedures.

1.3 The present general conditions of sale must be examined online by the customer, prior to the completion of the purchase procedure. The forwarding of the order confirmation therefore implies full knowledge of themselves and their full acceptance.

1.4 The customer, by sending electronic confirmation of your purchase order, unconditionally accepts and undertakes to observe in its relations with Acumassage, the general conditions and payment described below, claiming to have read and accepted all the indications provided by him under the rules mentioned above, also noting that Acumassage does not consider itself bound to different conditions unless previously agreed in writing.


2.1 All sales prices of products displayed and indicated within the Internet site www.acumassage.en , for which they constitute supply to the general public pursuant to art. 1336 c.c., are exclusive of I. V. A. and all other taxes.

2.2 The total cost of the shipment until the domicile of the customer is the responsibility of the customer, unless otherwise specified. This cost will be, in each case, be made known to the customer before the confirmation of the purchase.

2.3 The purchase contract is concluded through the exact compilation and the consensus expressed in purchasing through the accession date online after registration.

2.4 the customer can pay The ordered goods using the payment methods indicated online at the time of purchase.

2.5 The prices of different types of transport are related to weight, volume and destination of delivery.


3.1 Acumassage will deliver to customers, at the address indicated by the customer, the products selected and ordered, in the manner provided for in the preceding article, by courier.

3.2 The purchased goods will be delivered within the terms provided for by art. 6 D. Lgs 206/05. No responsibility can be attributed to the supplier for delayed or non-delivery attributable to causes of force majeure or fortuitous event.

In detail: check the availability of stock, Acumassage will ensure immediate execution of the order, to the address indicated on the form. For some products it may take a few additional days for availability.

The normal delivery times for the Italian territory, after shipment, send the goods within 24/48 hours (must not be considered the end of the week and holidays). In special cases, and if you live in the islands or in a suburban area, delivery times can take up to 72/96 hours.

You will receive an email at the time of shipment. From that moment on, we invite you to make yourself available at the delivery address in the following 24/48 hours.

For overseas delivery times vary depending on the area of destination, starting from a minimum of 3/5 working days from the time of shipment.

3.3 The customer is obliged to verify, upon receipt, the conformity of the product delivered to him with the order made; only thereafter, and unless of course the right of withdrawal provided for in point no. 8 the customer must sign the delivery documents.

3.4 At the time of delivery of the goods, the customer must verify the integrity of packages and correspondence quantitative and qualitative as indicated in the accompanying document. In case of discrepancy, the same should be reported on the same accompanying document and confirmed within seven days via fax or registered letter.r., to Acumassage. Despite the packaging intact, the goods must be verified within seven days of receipt. Any anomalies hidden, should be reported in writing by fax or registered letter.r.. Every signalling beyond the aforesaid terms, will not be taken into consideration. For each statement, the customer assumes the full responsibility of what was said.

3.5 The home delivery, unless different written agreement between the parties, will take place on the ground floor and during office hours: from 8.00 to 13.00 and from 14.00 to 18.00, every day, no holidays, from Monday to Friday.

3.6 The customer is required to be available during the times described in section 3.4, to avoid any additional charges for missed deliveries by express courier, charges that otherwise focus on the customer.

3.7 Acumassage is not responsible for damage caused by the carrier to the products purchased.


4.1 The customer can only purchase products currently in the electronic catalog of Acumassage visible online at (URL) If the request made through an online order exceeds the amount available for a given article, Acumassage accept purchase limited to what is actually available to its virtual warehouse. It is the responsibility of Customer Service Acumassage make known to the customer (via telephone or e-mail) if the products ordered will be or not available in the future.


5.1 Acumassage does not assume any responsibility for disservices due to force majeure such as accidents, explosions, fires, strikes and/or lockouts, earthquakes, floods and other similar events that prevent, in everything or partly, to give execution in the times agreed to the contract.

5.2 Acumassage not be liable to any party or third parties regarding damages, losses and costs suffered following the failed execution of the contract for the cited causes over, having the consumer straight only to the restitution of the price paid.

5.3 Acumassage is not responsible of the eventual fraudulent and illicit use which may be made by third parties of credit cards, cheques and other means of payment, upon payment of the products purchased.

Acumassage at no time during the purchase procedure is able to know the credit card number of the buyer, through a secure connection, is transmitted directly to the manager of banking service.



The quality of our products are positioned at the top of their categories and methods of storage and shipping are designed to preserve them in time.

Acumassage buy directly from manufacturing companies that certify the quality through an international warranty and strict procedures of choice and control standards.

All our products are covered by warranty for any defect or inherent defect in the product itself, to be reported within 60 days from the discovery. It will be our care to replace the product at our expense or refund to the consumer the amount paid, including shipping costs, in accordance with the provisions of articles 1519 quater and sexies of the Italian civil code.

6.1 Acumassage single vendor for the site www.acumassage.itsells high-quality products. The manufacturers of these goods offer a guarantee that the minimum duration depends on the type of product purchased. The warranty starts from the day of purchase of the property. This service is provided directly by manufacturers of goods.


7.1 The consumer agrees and undertakes, once concluded the online purchase procedure, to print and keep these general conditions, which, however, has already seen and accepted as obligatory step in purchasing and specifications of the product object of the purchase, in order to fully satisfy the condition referred to in art. 3 and 4 of the D. Lgs 206/05.

7.2 these general conditions may be updated or modified at any time by Acumassage , which will communicate through its web site. The consumer agrees and undertakes, whenever a change of these general terms and conditions, to provide for their printing and storage.

7.3 it Is made strict prohibition the purchaser to enter false data, and/or inventedand/or fantasy, in the procedure of recording necessary to activate in its it confronts iter for the execution of the present contract and the relative further communications; personal data and e-mail address must be exclusively their real personal data and not of third persons, or fantasy.

7.4 it Is expressly forbidden to make double recordings corresponding to a single person or enter data of third persons. Acumassage reserves the right to legally pursue any violation and abuse, in the interest and for the protection of all consumers.

7.5 The Customer raises Acumassage from any liability deriving from issuing of incorrect fiscal documents due to errors related to data provided by the Customer, being the Client is solely responsible for the correct insertion.


8.1 pursuant To art. 5 of Legislative Decree 206/05, the customer can exercise the right of withdrawal, returning the goods received and obtaining reimbursement of the price paid.

8.2 The consumer who for any reason are not satisfied with the purchase made, has the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within 10 working days from the day of receipt of the goods purchased.

8.3 All costs of returning products shall be borne by the customer which, directly or through other means, ensure the delivery of the same at the residence of the seller; all items must be returned in the same condition of receipt in the original packaging and any manuals and/or handbooks that are part of the package and the original packaging; is not allowed to return the goods otherwise.

8.4 To exercise the right of withdrawal, the customer must, within the period specified above, send a registered letter with return receipt to the following address: Acumassage Botticelli 28 – 63074 San Benedetto del tronto (AP)
We, therefore, to reimburse the sums paid by the Customer in the shortest time possible, and in any case within 30 days from the date of receipt of the notice referred to above, retaining only the amount of postage that will remain permanently charged to the Customer. The right of withdrawal applies only to goods intact at the time of return and cannot be exercised for goods which, by their nature, cannot be returned or are liable to deteriorate or expire rapidly.

8.5 Acumassage accept the returned goods reserving to see that the products are returned in their original condition and with the original packaging, only in this case will provide the sending of paid by the consumer for the purchase of products.

8.6 transport costs, incurred to deliver the product to the customer and for the eventual return to Acumassage are non-refundable.


9.1 by Filling in the appropriate space, present on the website, the Customer authorizes Acumassage to use their credit card, or other card issued in replacement thereof, and to debit on the own current account in favor ofAcumassage of the total amount shown as cost of purchase "online". The whole procedure is done via secure connection directly connected to the bank owner and operator of the online payment service, which Acumassage can not access.

9.2 If the consumer were to exercise the right of withdrawal, as articulated in point 8 of these general terms and conditions, the refund amount will be credited to the same credit card.


10.1 Acumassage has the faculty to resolve the stipulated contract giving of simple communication to the customer indicating the motivation, in this case, the customer will have straight exclusively to the restitution of the eventual sum already paid.

10.2 the obligations assumed by The customer pursuant to art. 7 (Obligations of buyer), as well as the guarantee of successful payment the customer makes with the means referred to in art. 2, have essential character, so by express agreement, the failure by the Customer, only one of those bonds will determine the resolution of contract law ex art.1456 c.c., without necessity of judicial decision, without prejudice to the right Acumassage to sue for compensation for further damage.

Article 11: PRIVACY


Acumassage has the full respect of your privacy. The data, which you transmit to us, will be processed by electronic devices and will be used by Acumassage only to allow the management of orders and shipments.

In accordance with the D. lgs. 196/03, Code regarding the protection of personal data, all information relating to personal data, orders and payments made are strictly confidential. We assure you that in no case and for no reason we will disclose personal data to third parties outside of Acumassage

If you wish, you can request to receive information about news, promotions and new product ranges, in order to offer an always more complete service, writing to

If, however, in the future do not want to receive messages, you can send an e-mail to info@acumassage.itshowing that respect in the subject of the message. All the details related to the processing of personal data according to Italian law are available on the website

11.1 The personal data are collected for the purpose of registering the customer and turn against him procedures for the execution of the present contract and the relative necessary communications; such data are processed electronically in compliance with laws and can be produced only on request of judicial authorities or of other authorities authorized by law.

11.2 personal data will be communicated to delegated subjects to carry out activities necessary for the execution of the stipulated contract and diffused exclusively within such finality.

11.3 the party enjoys The rights referred to in art.13 L. 675/1996, namely: to seek confirmation of the existence at the headquarters of Acumassage of their personal data; to know their origin, logic and purpose of their treatment; obtain the updating, rectification and integration; to request cancellation, transformation into anonymous form or block in case of illicit treatment; of opporsi to their treatment for legitimate reasons or in case of use of data for sending advertising material, commercial information, market research, direct sales and interactive commercial communication.

11.4 obtaining The cancellation of their personal data is subject to sending a written communication sent by fax or post to the registered office of the company.

11.5 Owner and responsible for the collection and processing of personal data is Acumassage Via Botticelli 28 San Benedetto del Tronto (AP)